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Download/Read Crucial Conversations Skills (ENHANC

Download/Read Crucial Conversations Skills (ENHANC

Read online or Download Crucial Conversations Skills (ENHANCED EBOOK) (Full PDF ebook with essay, research paper)
by Kerry Patterson , Joseph Grenny , Ron McMillan , Al Switzler


Product Details

ISBN-13:
9780071796262
Publisher:
McGraw-Hill Education
Publication date:
11/18/2011
Sold by:
Barnes & Noble
Format:
NOOK Book
Pages:
624
Sales rank:
77,814
File size:
20 MB
Note:
This product may take a few minutes to download.

Overview

Learn to communicate best when it matters most; 16 exclusive videos demonstrating crucial conversation techniques show you how!

The classic guide to conversing in high-impact situations, Crucial Conversations helps you get constructive results when emotions run high and opinions vary, in the workplace and beyond. It explains how to:

 

  • Transform negative feelings into powerful dialog
  • Make it safe to talk about almost anything
  • Be persuasive, not abrasive
  • Improve professional and personal relationships
  • Impact productivity, quality, and safety in a positive way

The exclusive videos illustrate the effectiveness of the crucial conversations method. These clips feature crucial conversation techniques in action, through case studies, reader stories, and interviews with the authors.

Related Subjects

  • ">Business Life - General & Miscellaneous
  • ">Business Writing & Communication
  • ">Communications Industries
  • ">Relationships - Interpersonal
  • ">Social Interactions in Relationships
  • ">Success, Motivation & Self-Esteem

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